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Below are a few of the services in which we specialize.
These services can be contracted directly with our technicians or through the
services of www.onforce.com by directing
the work order to one of our technicians listed below. Contracting
directly with our technicians is your least expensive method as we can control
the costs associated with each service. Contracting through OnForce.com
will result in additional service fees however you are assured of more control
over the service completion and payment process. If your need for service
is beyond our local area, you may wish to take advantage of the OnForce.com
platform. You register with OnForce.com as a client, direct your work
order to one of our technicians and, if the technician decides to accept your
work order, once the work is completed to your satisfaction you pay OnForce.com
and OnForce.com pays us. For this service OnForce.com charges a 10% fee
which is very reasonable considering the service they offer. Check their
web site for details.
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Technician's Name
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Technician's OnForce ID
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Area Covered By Technician (Area Overlap Allows Flexibility In Service
Response)
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Robert D. (Bob) Weaver, Supervisor |
28950 |
South Central Idaho, Bliss ID on the West to American Falls ID on the East |
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Dwane Weaver, Technician |
35471 |
North Central Idaho, Jackpot NV on the South to Ketchum/Sun Valley on the
North |
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Rob Weaver, Technician |
36130 |
Eastern Idaho Area, From the Utah Border North to Idaho Falls and West to
American Falls |
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CJ Weaver, Technician |
37020 |
Based in Northern Utah, From Ogden UT on the South to Pocatello on the North
& Bear Lake Area |
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Computer Hardware Service Requests - These
include desktop systems, laptops, notebooks and other custom computer
systems. Service level repair will depend on the diagnostic
determination made by the technician. Some repairs are very simple,
some can be very involved. Because even the smallest service repair
results in a significant travel investment, we have a minimum service call
charge depending on the distance your location is from our closest repair
location. Even if we must send a technician from a more distant
service location, you will only charged from our closest service location.
This minimum charge will be provided by the technician at the time service
is arranged.
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Printer Service - Most printers which
justify onsite service costs are of the laser variety. Inkjet or
Bubblejet printers are far less expensive to replace with a new printer when
they cease to function. The initial service call itself will cost more
than the printer is worth. Laser printers are becoming less and less
expensive and even some of them do not justify the cost of service.
Call with your printer make and model and we will determine if a service
call is justified in light of the problem encountered. Some times we
can give you a lead as to what might be the problem without a charge.
If that does not work, it is more than likely time for a new printer.
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Network Installation & Configuration - We
have technicians skilled in the installation and service of all types of
networks, wired or wireless. Because wireless networks are becoming
less and less expensive, they are the network of choice in most situations.
Even at home, a wireless network can be very easy to install and requires
very little upkeep. Our technicians, after installing your network,
will provide training in those areas which might become a concern once they
leave the site. This will allow you to maintain your network in most
situations not requiring the services of our technicians. When our
technician is required, we maintain a file of your site configuration to
allow any technician assigned to your work order to quickly determine what
might be the problem, significantly reducing the onsite time involved.
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Installing & Configuring Windows XP - The
only versions of Microsoft's operating system currently supported by
Microsoft© is Windows 2000 and Windows XP Home & Professional. You may
have heard they have extended support for 98 and ME however you will find
there is no practical way to obtain support on these phased out products.
Our technicians are skilled in all versions of Windows and can support your
installation regardless of how old it might be, or how seriously Microsoft
would like you to upgrade. By maintaining original installation disks,
our technicians are prepared to reinstall corrupt files, restore problem
areas and otherwise try and get you back on line regardless of your
operating system version. However, if you want to upgrade and need
assistance we can provide that also. We do not sell software, check
your local warehouse store or computer retailer for your best price.
Fact is, Costco sells Windows for less than our wholesale price. If
you need assistance during the installation or would like us to do the
entire upgrade, call or enter a work order on OnForce.com.
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Training Services For All Computer Hardware &
Software - We have technicians who have been in the computer training
field for over 35 years. Our training experience includes governments,
commercial, private individuals and offices of all types. We can train
your staff using our onsite large display monitors and small powerful
laptops to provide hands-on experience and a minimum of down time for your
people. By our technicians coming to your site, you benefit from very
low employee time loss, flexibility of training modifications based on what
the technicians observes onsite and the use, where possible, of the same
equipment for training that the employee will use in their everyday job.
Our training is priced in package fashion, you purchase so many hours for a
set number of employees and you use that time as it best fits your needs.
Minimum training hours is three hours per visit multiplied times your quoted
rate per hour. This allows us to cover travel costs at the quoted
rate.
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